Privacy Policy

Web Privacy Policy

This legal text gives you details of how we collect and process your personal data through the use of our website solvilla.es (hereinafter, the ¨Web¨), including any information you may provide us through the web when you register to our newsletter or provide your contact details through the form provided for this purpose. By providing us with the data, the user guarantees that he/she has sufficient capacity to grant consent and access our services.

Who Is Responsible For The Processing Of Your Data?

Solvilla whose corporate name is Maroslo, S.L.U, (hereinafter ¨Solvilla¨) with CIF: B93259208 and address at Avenida de Boulevard Príncipe Alfonso de Hohenlohe nº 1, Puerta 7 29602 Marbella, Málaga, and telephone: 952765060, is responsible for the processing of personal data that is collected or generated as a result of access, use and navigation of the user through this website.

For any questions or requests you may have regarding data protection, you can contact our Data Protection Officer through the following email address: dpo@solvilla.es

What Data Do We Collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, i.e. any information capable of identifying a person.

On our website we can collect the following categories of personal data:

  • Identifying data: name and surname.
  • Contact data: email and telephone.
  • Technical and analytical cookies data. See Cookies Policy.

We do not collect any data relating to special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and health information, genetic or biometric data intended to uniquely identify a natural person, data concerning the health or sex life or sexual orientation of a natural person).

What Are The Purposes Of The Processing Of Personal Data?

Contact / Chat: In the event that you have filled in your data in the contact form, in the Chat or you have contacted us through any of the available channels such as contact email, telephone, postal mail, social networks or whatsapp, we will process your personal data in order to attend and manage your request for information, either in the sale of a property or to inform you about the purchase of the property of your interest. In this sense, Solvilla will rely on its exclusive agents to provide you with information or to schedule meetings or visits to the different properties.

The processing of this personal data is based on the consent you provide by actively sending your request, which you may revoke at any time.

Commercial purposes: If you are interested and tick the corresponding box, SOLVILLA, either through calls from its agents or via e-mail, will inform you about the properties marketed by Solvilla, services related to the real estate sector and works and repairs, events or products of the real estate sector of which Solvilla is a part. These commercial communications may be previously adapted according to your preferences or history of operations that you have with us.

This processing is based on the consent you provide by checking the appropriate box and may revoke at any time.

Newsletter: In case you have provided your email address in the Newsletter section, we will process your personal data in order to send you updates on Solvilla exclusives, market reports, lifestyle newsletters and invitations to events or updates on exclusive listings, access to the agent portal and broker tools, according to your selected preferences. The processing of this personal data is based on the consent you provide by clicking on the subscription.

Cookies: On our website we may automatically collect technical data about your computer, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our Cookie Policy here.

How Long Do We Keep Your Data?

Contact: We will treat your data for the time necessary to address and resolve the request you have made to us.

Commercial purposes and Newsletter: We will treat your data for as long as you maintain your consent, ceasing in the processing once you have withdrawn it.

Cookies: We will treat your data for as long as you maintain your consent and during the time of installation of cookies. See Cookies Policy.

To Whom Do We Communicate Your Data?

Solvilla has partners who provide services, such as computer and web maintenance companies, legal services, consulting services, which in order to provide their services may access personal data under Solvilla's responsibility.

Solvilla makes a careful selection and control of these third parties with whom it has signed data protection agreements, where they are obliged to comply with a series of obligations regarding data protection.

In addition, Solvilla can communicate the data of the interested parties to the administrative authorities that require it.

Security Of Your Personal Data

In order to safeguard the security of your personal data, we inform you that Solvilla has adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized processing or access.

What Are The Rights Of Your Personal Data And How To Exercise Them?

You may revoke at any time the authorization granted for the processing of your personal data, as well as exercise your rights of access, rectification, opposition, limitation, deletion, portability and not to be subject to automated decisions, by writing to Solvilla at the address Avenida de Boulevard Príncipe Alfonso de Hohenlohe nº 1, Puerta 7 29602 Marbella, Málaga or protecciondedatos@solvilla.es.

Security Of Your Personal Data

If you consider that any of your data protection rights have been violated, you may contact Solvilla to rectify or terminate your concern about the matter at the address mentioned in the previous section. In any case, you can always contact the data protection authority to safeguard your rights which in the case of Spain is the Spanish Data Protection Agency (www.aepd.es).